Cancellation Policy


Israel Tour

  • Securing a reservation with your deposit means you accept the terms and conditions of our Cancellation Policy.
  • Cancellations made more than 30 days from check-in date will receive a 100% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
  • Cancellations made between 7 and 29 days from check-in date will receive a 90% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
  • Cancellations made between 3 and 6 days from check-in date will receive a 50% refund of the deposit paid or the option of a credit, which is valid for one year from cancellation date.
  • Other cancellations will not receive a refund, but a credit, which is valid for one year from cancellation date.

  • All refunds are payable by PayPal and are subject to PayPal fees. We do not issue refunds by bank transfer at this time.

  • We do not issue refunds or credits for flight cancellations, due to any circumstances. Please take out Travel Insurance to protect against flight cancellations.
  • Any changes to your reservation must be received no less than 30 days prior to your original arrival date via email or fax, and changes are subject to availability. If there is no availability, a credit will be issued.
  • There are no refunds or credits issued for reservation changes within 30 days of the arrival date that reduce the number of nights stayed.
  • There are no refunds or credits issued for early checkouts.
  • There are no refunds or credits issued due to bad weather, tropical storms or hurricanes; including any inconvenience or complication caused by a hurricane’s direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are unpredictable by nature. Please take out Travel Insurance to protect against these types of unforeseen events.
  • Israel Shalom is not liable for any other costs, evacuation or inconveniences caused by a tropical storm or hurricanes.

Israel Tour